This list of Frequently Asked Questions is provided to help you understand the Mail Scanning Service. Will spam be deleted before I retrieve my email? No email is deleted from your mailbox, unless you configure it to do so through … Continue reading
cPanel MailScanner Configuration
With the MailScanner service you can control what happens to spam and viruses by changing the configuration in your cPanel control panel. To access the MailScanner configuration options, login to your cPanel account and click on “MailScanner Configuration”. On the … Continue reading
How to add a mail account?
Click on “Mail”. click on “Add / Remove accounts” and click on “Add Account”. which is located at the bottom of the page. Enter the account information as explained below. . Email: Enter the name of the email address you … Continue reading
How to add an autoresponder?
Click on “Mail”. click on “Auto-Responders” and click on “Add AutoResponder”. which is located at the bottom of the page. The numerous options in the Add AutoResponder page are explained below: 1. Email: Enter the email address of the autoresponder … Continue reading
How to block an E-mail?
Click on “Mail”. click on “E-mail Filtering” and click on “Add Filter”. which is located at the top of the page. You can block emails using different criteria; From. Subject. To. Body and Any Header. Example: If you wish to … Continue reading
How to change the password of a mail account?
Click on “Mail”. click on “Add / Remove accounts”. locate the mail account for which you wish to change the password and click on the “Change Pass” button next to it. You should be taken to the Change Mail Account … Continue reading
How to change the quota of a mail account?
Click on “Mail”. click on “Add / Remove accounts”. locate the mail account for which you wish to change the quota and click on the “Change Quota” button next to it. You should be taken to the Change Mail Account … Continue reading
How to create a forwarder?
Click on “Mail”. click on “Forwarders” and click on “Add Forwarder”. which is located at the bottom of the page. In the first field. enter the email address to be forwarded. in the list. select the domain name of the … Continue reading
How to create a mailing list?
Click on “Mail”. click on “Mailing Lists” and click on “Add List”. which is located at the bottom of the page. The numerous options of the Add Mailing List page are explained below: List Name: Enter the name of your … Continue reading
How to disable Spam Assassin?
Click on “Mail”. click on “Spam Assassin” and click on the “Disable Spam Assassin” button. Congratulations, you have successfully disabled Spam Assassin!

